Terms of service
Terms of Service
Last updated: 21 December 2025
1. Overview
This website is operated by RealCock. Throughout the site, the terms “we”, “us”, and “our” refer to RealCock. RealCock offers this website, including all information, tools, and services available from this site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), together with any additional policies referenced herein.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.
2. Eligibility & Adult Use (18+)
By using this website, you confirm that you are at least 18 years old or the age of legal majority in your jurisdiction.
Our products and Services are intended for adults only. You must not use our products or Services for any illegal or unauthorised purpose, nor violate any applicable laws.
We reserve the right to refuse service or terminate access for any breach of these Terms.
3. General Conditions
We reserve the right to refuse service to anyone at any time for lawful reasons.
Content transmitted through the Service (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.
4. Accuracy of Information
We do not guarantee that all information on this website is accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify website content at any time without obligation to update prior information.
5. Products & Availability
Certain products may be available exclusively online and in limited quantities. All purchases are subject to our Return & Refund Policy and Shipping Policy.
We make reasonable efforts to display product images accurately; however, we cannot guarantee that your device’s display will be exact.
We reserve the right to limit sales by person, region, or jurisdiction, and to discontinue any product at any time.
Due to the intimate nature of our products, refused deliveries, unclaimed parcels, or incorrect address submissions do not constitute non-delivery and are not grounds for refunds or chargebacks.
6. Prices & Modifications
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without liability to you or any third party.
7. Billing & Account Information
We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, abuse, or reseller activity.
You agree to provide accurate, complete, and up-to-date billing, delivery, and contact information so we can process your order and contact you when necessary.
8. Fraud Prevention & Payment Disputes
We reserve the right to review, hold, cancel, or refuse any order that appears fraudulent or high-risk.
For fraud prevention and chargeback protection, we may request additional verification before dispatch.
We cooperate fully with payment processors, banks, and law enforcement in the investigation of chargebacks, unauthorised transactions, or suspected fraud. Order records, tracking data, and communication logs may be used for dispute resolution.
9. Shipping & Delivery
Shipping times are estimates only and are not guaranteed delivery dates.
Once a tracking number is issued, delivery responsibility transfers to the carrier.
Orders marked “Delivered” by the carrier are considered successfully fulfilled. Carrier tracking records constitute final proof of delivery for dispute resolution.
10. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Under UK law, sealed intimate goods are exempt from the right of cancellation once unsealed for health and hygiene reasons, unless the item is faulty.
11. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Any issues with third-party products or services should be directed to the relevant provider.
12. User Content & Reviews
Any feedback, comments, or reviews you submit may be used by us without restriction or compensation.
To maintain platform safety and compliance, users must not post images or videos containing explicit sexual acts or exposed genitalia in public comments or reviews. Such content may be removed at our discretion.
You are solely responsible for any content you submit.
13. Disclaimer of Warranties
All products and Services are provided “as is” and “as available”, without warranties of any kind, either express or implied, except as required under UK consumer law.
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.
14. Limitation of Liability
To the maximum extent permitted by law, RealCock shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products.
Where liability cannot be excluded under UK law, it shall be limited to the maximum extent permitted.
15. Indemnification
You agree to indemnify and hold harmless RealCock and its affiliates from any claim arising out of your breach of these Terms or violation of any law or third-party rights.
16. Termination
These Terms remain effective unless terminated by either party. We may suspend or terminate access without notice if we reasonably believe you have breached these Terms.
17. Entire Agreement
These Terms, together with our posted policies, constitute the entire agreement between you and RealCock and supersede any prior agreements or communications.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, without affecting your mandatory statutory consumer rights.
19. Changes to Terms
We reserve the right to update or replace any part of these Terms at our discretion. Continued use of the website following any changes constitutes acceptance of the updated Terms.
20. Contact Information
For questions regarding these Terms of Service, please contact us at: